Last updated 2026-08-22

Terms

These terms cover what you get when you buy from Tailor Made Insights, and what we do and do not promise. They are written to be read, not to be impenetrable.

The one-off audit — $149

A single competitive report on your clinic and the clinics near it, built from data already collected. It covers where you sit on review volume and rating, which nearby clinics publish prices and which do not, hiring and expansion signals, paid promotions running publicly, where you appear in local map results, and how AI assistants answer when somebody asks for a clinic in your town.

• Delivered as a print-ready PDF, normally within 2 business days.
• Yours to keep. No renewal, nothing recurring, no account to cancel.
• Every figure in it carries the date it was captured and names its source, so you can check any of it.

What you are paying for

The audit is a professional service — the work of collecting, checking and assembling the picture of your competitive set, and the document it produces. Once the report has been delivered it is not refundable, and that includes where it confirms things you already believed. A finding that matches what you suspected is still a measured finding, and establishing it took the same work as turning up something you did not expect. Knowing you were right is a result.

What we do stand behind is the work itself:

• If we do not deliver, you are refunded in full.
• If a figure is wrong, we correct it and reissue the report at no charge. If we cannot substantiate a figure and cannot correct it, we refund you.

In other words the guarantee is on accuracy and delivery, not on how surprising you find the answer.

The monthly subscription — $395 per month

A monthly edition tracking what changed in your competitive set. It is sold after a scoping call rather than from a button, because it is built around your trade area, the competitors you actually lose patients to, and the services you actually sell — and we need those from you before the first edition means anything.

• Cadence: one edition per calendar month. The first edition establishes the baseline; movement can only be reported from the second edition onward, because movement requires two captures.
• Billing: monthly in advance, by card, through Stripe.
• Cancellation: cancel at any time, yourself, from the billing portal link on your receipt. Your subscription runs to the end of the period you have already paid for and then stops. We do not ask why and there is nothing to phone.

What we do not promise

This is the part worth reading twice.

• No medical, clinical, legal or financial advice. Nothing in a report is guidance on treatment or on how to run a regulated practice.
• No guarantee of any result. We do not promise more patients, more revenue, a better rating, a higher map position, or that an AI assistant will start naming you. We report what is measurable. What you do with it is yours.
• No claim about a competitor's revenue, spend or margins. We do not have that data and we do not estimate it.
• No completeness claim. Public sources are incomplete and go out of date. Where a report cannot see something, it says so on the page rather than leaving you to assume it looked.

Accuracy, and what to do about a mistake

Reports are built from public sources and are accurate as of the capture dates printed in them. Data changes after we capture it. If you find a figure you believe is wrong, tell us — we will check it against the record, correct it if it is wrong, and tell you plainly if it is not.

Changes

If these terms change, the date at the top changes with them. Changes apply going forward, never retroactively to something you have already bought.

Governing law

These terms are governed by the laws of Illinois, United States.

Contact

The quickest route to a person is to book a short call — you can use it for a privacy or data request as easily as a sales question, and there is no charge for either.